Refund policy

Damaged or Defective Items

We stand behind the quality of our products. If your item arrives damaged, defective, or if you received the wrong product, please contact us within 30 days of receiving your order at info@fusionprotein.com so we can evaluate the issue and make it right.

To process your claim, we may ask for your receipt or proof of purchase and photos of the item or packaging.

All Sales Are Final

Due to the nature of our products, we are unable to accept returns or exchanges on opened or unopened items. This applies to all purchases, including sale items and gift cards.

Refunds

Refunds are issued only for confirmed defective or damaged products. If your claim is approved, you'll be automatically refunded to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since your refund was approved, contact us at info@fusionprotein.com.

Questions?

For any questions about your order, reach us at info@fusionprotein.com.